Last updated: 03/06/2026

Welcome to lucyworldshop, accessible at lucyworldshop.com. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR).

1. Who We Are

This website is operated by WHATECH MOBILE CO., LIMITED, an online store specializing in electronic and gardening products.

Huanbin Lin
Address: Room 505, 5th floor, Beverley Commercial Centre, 87-105 Chatham Road South, Tsim Sha Tsui, Hong Kong
Email: info@lucyworldshop.com

2. Information We Collect

We only collect the data required to process and deliver your order. This includes:

• Full name
• Shipping address
• Phone number
• Email address (optional)

We do not collect sensitive personal data or use your information for marketing unless you give explicit consent.

3. Why We Collect Your Data

We collect and process your data for the following purposes:

• To process orders placed on our website
• To provide customer support and updates about your order
• To fulfill our return, refund, and warranty policies
• To comply with applicable tax and legal requirements

We do not sell, trade, or rent your personal information to third parties.

4. Legal Basis for Processing

Your data is processed based on:

• Contractual necessity – to fulfill your purchase
• Legal obligation – for invoicing, returns, and warranty
• Legitimate interest – to prevent fraud and ensure secure transactions

5. How We Store and Protect Your Data

We take data security seriously. All personal data is stored on secure servers and protected against unauthorized access, misuse, or disclosure. We retain your information only for as long as necessary to fulfill legal and contractual obligations.

6. Sharing Your Data

We may share your data with trusted third parties only to complete your order:

• Delivery couriers
• Payment and invoicing processors
• Analytics tools (e.g., Google Ads)

These partners are GDPR-compliant and only access the data necessary to perform their services.

7. Cookies and Tracking Technologies

We use cookies and similar technologies for:

• Site functionality
• Performance tracking (e.g., Google Ads)
• Improving your browsing experience

You can manage or disable cookies via your browser settings.

8. Your Rights (under GDPR)

As an EU resident, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion
• Object to processing or request restriction
• Lodge a complaint with a supervisory authority

To exercise your rights, email us at info@lucyworldshop.com.

9. Returns, Refunds & Warranty

• You may return any product within 14 days of delivery for a refund
• All products come with a 2-year warranty
• Shipping is always free
• Delivery is typically within 2–3 working days

For full details, please see our Returns & Refund Policy.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is used, contact us:

WHATECH MOBILE CO., LIMITED
Huanbin Lin
Room 505, 5th floor, Beverley Commercial Centre, 87-105 Chatham Road South, Tsim Sha Tsui, Hong Kong
Email: info@lucyworldshop.com