Last updated: 03/06/2026

These Terms & Conditions govern your use of lucyworldshop and your purchases on lucyworldshop.com. By using our website, you agree to these terms.

1. Company Information

WHATECH MOBILE CO., LIMITED
Huanbin Lin
Room 505, 5th floor, Beverley Commercial Centre, 87-105 Chatham Road South, Tsim Sha Tsui, Hong Kong
Email: info@lucyworldshop.com

2. Products and Offers

We sell electronic and gardening products with:

• Free shipping across Europe
• Cash on Delivery payment
• 2-year product warranty
• Right to return within 14 days of delivery

We reserve the right to change products, prices, and promotions without prior notice.

3. Orders and Payments

Orders are confirmed once the customer fills in the order form with a complete and valid shipping address. Payment is made upon delivery (Cash on Delivery).

4. Shipping and Delivery

• Shipping is always free
• Orders are typically delivered within 2–3 business days
• Delivery is handled by trusted courier services
• Tracking information is provided when available

5. Returns and Refunds

You may return your product within 14 days of delivery, in accordance with EU consumer law. Returned items must be unused and in their original packaging. To request a return or refund, contact us at info@lucyworldshop.com.

6. Warranty

All products include a 2-year warranty, in line with the EU legal guarantee of conformity. If your item is defective or damaged, please contact us to arrange a repair, replacement, or refund.

7. Liability

We are not liable for indirect or consequential damages caused by product misuse, accidents, or unauthorized alterations. While we strive to provide accurate and updated product information, we cannot guarantee complete accuracy or availability at all times.

8. User Conduct

By using our website, you agree not to misuse it or provide false or misleading information. We reserve the right to restrict or block access for users who violate our terms.

9. Privacy & Cookies

By using this site, you agree to our privacy policy and cookie policy.

10. Governing Law

These Terms are governed by applicable law, without prejudice to the mandatory consumer protection rights you enjoy under the laws of your country of residence in the European Union. Any disputes will be handled by the competent court in accordance with applicable consumer regulations.